With most users now having been migrated to Office 365, the way of working from home has slightly changed:
Please note: Office 365 is NOT installed on the Citrix server
Scenario 1: Pegasus Laptop and Office 365 installed- User takes the laptop home
- If your files are already in SharePoint Online/OneDrive then you don’t need to login to Citrix
- If your files are on P:drive, H:drive or Resource please login to Citrix
Scenario 2: Pegasus Desk Computer at the office- User uses their personal PC or laptop to work from home
- If your files are already in SharePoint Online/OneDrive then you don’t need to login to Citrix, you can access the files through office.com
- If your files are on the P:drive, H:drive or Resource you have to login to Citrix
Please note we don’t support issues specific to personal devices.
Additionally, please find instructions on Meetings/Calls within Teams here